Plan for the cargo
Tell us about fragile parts, weight distribution, stacking restrictions and special handling needs. Check the packing, vehicle and equipment requirements before arrangements are confirmed.
From preparation to handover
Cargo safety & insurance
Plan ahead for your exhibits, packing, handovers and protection requirements. A clear scope helps each stage of the journey fit together.
Discuss protection in your logistics plan ↗
Record each handover
Check package counts and visible condition at collection, arrival and move-out. Keep the cargo list, packing photographs and acknowledged handover records together.
Confirm cover before dispatch
If you need insurance, confirm who arranges it, the insurer, insured party, cargo, declared value, route and coverage period. An enquiry or logistics quotation does not confirm insurance is in force.
Check every stage
Read the actual policy and endorsements. Check loading and unloading, transfers, pre-show storage, movement inside the venue, exhibition-period storage and return transport, as well as limits, deductibles, exclusions and special conditions.
If damage or shortage occurs
Put personal safety first and take reasonable steps to prevent further loss. Contact Perlon promptly. If insured, follow the insurer’s notification requirements and preserve cargo, packing, photographs, handover and value records for inspection.
Keep business data private
Share cargo and contact details through the agreed business channel. Public images should conceal private customer information. Customers access only their authorised information through the platform.
General preparation guidance. This page does not replace agreed service terms, an insurance contract or assessment of an individual incident.
Before you ship
Ask first. Then make arrangements.
Is every shipment automatically insured?
Do not assume automatic cover. Confirm the agreed arrangements and insurance documents before dispatch. This website does not confirm insurance for any shipment.
Is declared-value protection the same as cargo insurance?
Check them separately. A declared-value service name alone does not prove insurance exists. Review its service terms and any insurance confirmation documents.
Does one transport policy cover storage and exhibition handling?
Check each stage against the actual policy. Do not assume pre-show warehousing, display-period storage, on-site handling or return transport is included.
Does the selected pricing brand determine insurance terms?
No automatic link should be assumed. Pricing plans are sales arrangements; Perlon coordinates the actual resources. A pricing name does not automatically provide that brand’s insurance or compensation terms.
What should I prepare for an insurance discussion?
A cargo list, individual values, packing details, fragile parts, transport route, storage and handling stages, and dates. Confirm the applicable terms before the cargo moves.
Content reviewed: 10 September 2026